Terms and Conditions

We hope you are very happy with the products you purchase from us. We do not provide a refund if you have changed your mind so we ask that you choose carefully. If goods are proven faulty we will of course provide a replacement free of charge or a credit to your account. 

By placing an order on this site you are agreeing to the Terms and Conditions as set out below -

All Goods supplied by Espionage Clothing ltd (The Company) are subject to the following conditions:

        1.     All quotations and estimates given by the company are without commitment and an order is not binding on the company unless it is accepted by the company in writing.

        2.     All delivery completion dates quoted by the company or included in a contract between the company and its customer are given in good faith but are estimates only and without engagement.

        3.     The company shall not be liable for any failure to perform its obligations under any contract to the extent that such performance is hindered by acts of God ,war ,riot, sabotage, explosions, strikes,                   lockouts, shortage of labour or materials, fire, storm, flood or any other circumstances of any kind whatsoever outside the control of the company.

        4.     Non delivery must be notified to the company in writing within 7 days of the invoice date. No claim will be accepted if not received within this period.

        5.     Damage to goods and short deliveries must be notified to the company in writing within 2 days of receipt of goods.. No claim will be accepted after this period.

        6.     Part deliveries (in accordance with any contract or with reasonable justification, as a departure from such contract) shall be deemed to represent separate contracts.

        7.     Without prejudice to any other rights the company may have, it shall be entitled to claim for any abortive delivery costs, storage and associated costs should its customer be un-available for or                         refuse or defer delivery.

        8.     Goods returned for credit will not be accepted unless the original advice note number is quoted.

        9.     Complaints of any kind will not be handled unless the appropriate advice note number or sales invoice numbers are quoted.

       10.    Orders will not be executed if the customers account is overdue, or if a credit limit has been exceeded. Waiving this right under this clause on one occasion will not invalidate it for future orders.

       11.    A carriage/handling charge will be levied for all orders under £100 in value (excluding vat) This charge will not be less than £6.00 + vat

       12.   The risk in and responsibility of the goods, shall pass to the customer at point of delivery.

       13.   Property, legal or beneficial, in any goods supplied by the company shall only pass to the customer when the company has received full payment for all sums then owed by the customer to the                        company.

       14.   Goods in respect of which property has remained with the company shall be kept identifiable as those of the company and the customer shall at its own expense immediately return such goods to                   the company or permit the company to enter into the customers premises to collect such goods should the company so request.

       15.   If any payment is overdue, the company may (without prejudice to any of its other rights and remedies) recover and re-sell any or all the goods supplied.

       16.   There are no warranties given by the company, express or implied of merchantability or of its fitness for a particular purpose or of any other kind except as to title in relation to the goods supplied. In particular, all conditions and warranties which would otherwise be implied by statute or under the common law are herby excluded provided always that nothing in these conditions shall apply to exclude or restrict any liability which under sub sections 2 (1),  6(1), 6(2), 7(2) of the Unfair Contract Terms Act 1977 cannot in the relevant circumstances be excluded or restricted.

        17.   Our Standard terms of payment are strictly nett. All goods purchased between the 1^st and 31^st of any one month are due and payable by the 20^th of the following month.

18.   Interest will be charged at the rate of 5% per month over the base rate of HSBC plc on any account which is not paid by the due date.

        19.   If the company must instruct a professional collection agency or solicitor to collect an overdue debt, the whole cost of the collection including professional fees, will be borne by                          the customer.

        20.   Deliveries that are subject to divisibility

                (a)        The company reserve the right to make deliveries/and or services by instalments and to render a separate invoice in respect of each such instalment.

                (b)       If the company exercises its rights to make deliveries/and or services in accordance with sub paragraph (a) above, then any delay in the provision of such instalment or instalments, shall not entitle the buyer to reject the contract or delivery/service of any other instalment or to withhold payment in respect of any instalment previously delivered/serviced.    

        Data Protection Act 1998

        We may transfer information about you to our financiers, who:

(a)   may use, analyse and asses information about you, including the nature of your transactions and exchange such information with other members of their group of companies for credit and financial assessment, market research, statistical analysis, insurance claim, underwriting and training purposes and in making payments and servicing their agreement with us;

(b)   From time to time, may take searches of your record at credit reference agencies where your record with such agencies may include searches made and information given by other businesses; details of their searches will be kept by such agencies but will not be seen by other organisations that may make searches.

(c)    May give information about you and your indebtedness to the following: 

(i)             our or their insurers for underwriting and claim purposes;

(ii)            any guarantor or indemnifier of your or our obligations to enable then to asses such obligations;

(iii)           their bankers or any advisers acting on their behalf;

(iv)           any business to whom your indebtedness or our arrangement with our financiers may be transferred-to facilitate such transfer;

(d)   May monitor and/or record any telephone calls you may have with them, for training and /or security purposes

(e)   If they transfer all or any of their rights and obligations under their agreement with us to a third party, may transfer information about you to enable the third party to enforce their rights or comply with the obligations.

We will provide you with details of our financiers on request. If you want to have details of the credit reference agencies and other third parties referred to above from whom they obtain and to whom they may give information about you, you have the right to receive a copy of certain information they hold about you if you apply to them in writing, however a fee may be payable for this service. 

• Secure Details: Internet Ordering and Security is of utmost concern to us.  We will ensure your details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!
• Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.